{"id":2824,"date":"2022-10-02T09:40:52","date_gmt":"2022-10-02T09:40:52","guid":{"rendered":"https:\/\/seefried-consult.com\/unkategorisiert\/digitization-of-order-processes-to-increase-performance\/"},"modified":"2024-03-01T14:00:30","modified_gmt":"2024-03-01T14:00:30","slug":"digitization-of-order-processes-to-increase-performance","status":"publish","type":"post","link":"https:\/\/seefried-consult.com\/en\/measurement-and-control-technology\/digitization-of-order-processes-to-increase-performance\/","title":{"rendered":"Digitization of order processes to increase performance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2824\" class=\"elementor elementor-2824 elementor-1968\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cd33dc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4cd33dc2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8370685\" data-id=\"8370685\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-248b652c elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"248b652c\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"600\" src=\"https:\/\/seefried-consult.com\/wp-content\/uploads\/2022\/10\/Thorsten-Seefried-interim-manager-projekt-06.jpg\" class=\"attachment-large size-large wp-image-2729\" alt=\"\" srcset=\"https:\/\/seefried-consult.com\/wp-content\/uploads\/2022\/10\/Thorsten-Seefried-interim-manager-projekt-06.jpg 1000w, https:\/\/seefried-consult.com\/wp-content\/uploads\/2022\/10\/Thorsten-Seefried-interim-manager-projekt-06-300x180.jpg 300w, https:\/\/seefried-consult.com\/wp-content\/uploads\/2022\/10\/Thorsten-Seefried-interim-manager-projekt-06-768x461.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e37a8c elementor-widget elementor-widget-spacer\" data-id=\"5e37a8c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa6108a elementor-widget elementor-widget-post-info\" data-id=\"aa6108a\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-9984dee elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/seefried-consult.com\/en\/category\/measurement-and-control-technology\/\" class=\"elementor-post-info__terms-list-item\">Measurement and control technology<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97cae57 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"97cae57\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Digitization of order processes to increase performance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad34400 elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"ad34400\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tin the role of head of work preparation for a product area\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f94a613 elementor-widget elementor-widget-spacer\" data-id=\"f94a613\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2f7bbd37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f7bbd37\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4703a44c\" data-id=\"4703a44c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fa98363 elementor-widget elementor-widget-text-editor\" data-id=\"3fa98363\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Focal points: Performance enhancement<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-be552c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be552c9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1ac9261\" data-id=\"1ac9261\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9977da1 elementor-widget elementor-widget-text-editor\" data-id=\"9977da1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Company:<\/strong><\/p>\n<ul>\n<li>Globally active family-run group of companies, headquarters in Germany<\/li>\n<li>Measurement and control technology, sensors and fittings, \u20ac1 billion turnover, 10,000 employees worldwide<\/li>\n<\/ul>\n<p><strong>Responsibility:<\/strong><\/p>\n<ul>\n<li>Head of work preparation for a product area. With 15 employees, responsible for the daily conversion of 1,000 customer order items into production orders.<\/li>\n<li>100,000 different products per year, of which only 30,000 are recurring.<\/li>\n<li>A wide range of mechanical and mechatronic measuring devices &#8211; &#8220;configured and produced&#8221; or &#8220;engineered to order&#8221;.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-31748f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31748f9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-abf6b75\" data-id=\"abf6b75\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb375ea elementor-widget elementor-widget-text-editor\" data-id=\"cb375ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Initial situation:<\/strong><\/p>\n<p>The product area was the Group&#8217;s pilot for the introduction of lean principles. Great successes were quickly achieved in production and the physical production lead time was reduced from 4-6 weeks to just a few days. In practice, however, this did not result in shorter delivery times for the customer, as there were major problems in managing the administrative processes. Attempts by IT to provide support with tools in the ERP system met with resistance from the specialist department.<\/p>\n<p>There was a backlog of several weeks in the conversion of customer orders into production orders. Accordingly, there was no order scheduling, no component procurement and no order confirmation to customers for a long time. Eventually, the head of department was demoted and I was appointed project manager and new head of department.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-72aff2e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72aff2e7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-29b63521\" data-id=\"29b63521\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a97b391 elementor-widget elementor-widget-text-editor\" data-id=\"5a97b391\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Measures:<\/strong><\/p>\n<ul>\n<li>Systematic analysis of the processes and IT tools (these had fundamental logical errors) and thus &#8220;resolution&#8221; of the conflict situation between IT and the specialist department<\/li>\n<li>Introduction of KPIs, daily monitoring of the backlog situation and allocation of resources<\/li>\n<li>Creative measures, such as the introduction of &#8220;home office&#8221; (in 2003) to create additional capacity<\/li>\n<li>Redesign of the order and material planning process &#8211; implementation in the ERP system with IT department (in-house programming of configurator with automatic delivery time determination)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6184973 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6184973\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f8c84fb\" data-id=\"f8c84fb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d461679 elementor-widget elementor-widget-text-editor\" data-id=\"5d461679\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Result:<\/strong><\/p>\n<ul>\n<li>Reduction in delivery time for customized products from 4-6 weeks to a guaranteed five working days<\/li>\n<li>Increase in productivity in administrative order processing by 40%<\/li>\n<li>Automatic determination of price and delivery time immediately upon order creation<\/li>\n<li>Rolling out the developed processes and tools to the entire group of companies worldwide<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d49b049 elementor-widget elementor-widget-spacer\" data-id=\"d49b049\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57fc73 elementor-widget elementor-widget-heading\" data-id=\"f57fc73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Share in the network<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66f83a78 uael-share-buttons--view-icon uael-stylex-inline elementor-grid-0 elementor-widget elementor-widget-uael-social-share\" data-id=\"66f83a78\" data-element_type=\"widget\" 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